Roles and Responsibilities of VHSG in Cambodia

Roles and Responsibilities of VHSG in Cambodia were defined by the Ministry of Health in Community Participation for Health Policy in order to support implementation of community-based health activities. The VHSG Leader is the primary point of contact for all health activities in the villages. His/her main roles are to ensure the regular flow of information between the community and the Health Center (HC) and to coordinate the VSHG to implement the Scope of Work for the VHSG in their village. The elected VHSG Leader from each village in the Health Center catchment area is responsible for: 

• Providing feedback from the community to the HC, and keeping the VHSG and the community informed about HC activities; 
• Coordinating training activities for the VHSG to support HC activities in the community; 
• Providing information about HC services and fees to the community; 
• Reporting consumer satisfaction and dissatisfaction to the HCMC regarding the quality of health care in HCs, access to HCs, user fee rates, etc.; 
• Facilitating outreach activities with the VHSG Members, the HC and the community; 
• Promoting client rights and good governance.

One VHSG member can per 10-50 households depending on community needs.